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Contact an Ombudsman

You may contact us through the Regional Ombudsman statewide toll-free number: 800-834-0598, or any of the contact information below. 

Roy Herzbach
LAWV Ombudsman Program Program Director
922 Quarrier St. Charleston, WV 25301
Phone: (304) 343-4481, ext. 2135

Polly Lafferty
Regional Ombudsman - Beckley 
115B South Kanawha Street
Beckley, WV 25801
Phone: 304-255-0561, ext. 2216
Fax: 304-699-4727
Serving the following counties: Boone, Logan, McDowell, Mingo, Raleigh, Wyoming

Mary Booth
Regional Ombudsman - Charleston 
922 Quarrier Street Fourth Floor
Charleston, WV 25301
Phone: 304-343-4481, ext. 2139
Fax: 304-715-3217  
Serving the following counties: Clay, Kanawha

Brenda Alvarado
Regional Ombudsman - Elkins 
224 Third Street PO Box 229
Elkins, WV 26241
Phone: 304-635-7600, ext. 2420
Fax: 304-715-3218
Serving the following counties: Barbour, Braxton, Gilmer, Nicholas, Pocahontas, Randolph, Tucker, Upshur, Webster

Tami Handley
Regional Ombudsman - Huntington
418 8th Street, Second Floor
Huntington, WV 25071
Phone: 304-697-2070, ext. 2520
Fax: 304-715-3221
Serving the following counties: Cabell, Lincoln, Putnam, Wayne

Kathryn McIntyre
Regional Ombudsman - Martinsburg
301 W. Burke St., Suite B
Martinsburg, WV 25401
Phone: 304-263-8871, ext. 2812
Fax: 304-715-3226
Serving the following counties: Berkeley, Grant, Hampshire, Hardy, Jefferson, Mineral, Morgan, Pendleton

Ed Hopple
Regional Ombudsman - Morgantown
165 Scott Avenue Suite 209
Morgantown, WV 26508
Phone: 304-414-5433
Fax: 304-715-3227
Serving the following counties: Harrison, Lewis, Monongalia, Preston, Taylor

Linda WahlBaker
Regional Ombudsman - Parkersburg
327 Ninth Street
Parkersburg, WV 26101
Phone: 304-485-7522, ext. 2913
Fax: 304-715-3228
Serving the following counties: Calhoun, Doddridge, Jackson, Mason, Pleasants, Ritchie, Roane, Wirt, Wood

Marie Parker
Regional Ombudsman - Princeton
1519 North Walker Street
Princeton, WV 24740
Phone: 304-487-1463, ext. 3017
Fax: 304-715-3229
Serving the following counties: Fayette, Greenbrier, Mercer, Monroe, Summers

Chris Rine
Regional Ombudsman - Wheeling
The Mull Center, Suite 716
1025 Main Street
Wheeling, WV 26003
Phone: 304-232-1260, ext. 3217
Fax: 304-715-3231
Serving the following counties: Brooke, Hancock, Marion, Marshall, Ohio, Tyler, Wetzel

Suzanne Messenger
State Ombudsman - West Virginia Bureau of Senior Services
1900 Kanawha Boulevard East
Charleston, WV 25305
Phone: 304-816-3151
URL: http://www.wvseniorservices.gov